Returns & Exchanges

At First Day, we want you to love every piece you wear, so we offer a hassle-free 30-day return policy for all unworn apparel in its original condition. Whether the fit isn't perfect or you've changed your mind, we are here to ensure your shopping experience remains seamless.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain attached.

3

Ship It Back

Download and print your prepaid shipping label, then drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing